REPAIRS & RESIZING
At Gina Cueto Jewelry quality and craftsmanship is of our utmost concern. However, jewelry by its very nature is delicate. If you should experience the need for repair on any Gina Cueto Jewelry item please email firstname.lastname@example.org. Please reference your Name, Address, Order Number, Repair Issue and a photo of the damaged piece. You will be provided a Repair Authorization Number which must be clearly labeled on the package.
Gina Cueto Jewelry will repair at no charge any breakage caused by manufacturer defect within 60 days of receipt of purchase.
Repairs needed after 60 days or deemed to be caused by misuse will incur a repair and shipping fees at the customer’s expense. Repairs will be assessed on an individual basis. Pricing for repairs vary depending on style and typically start at $30, plus shipping.
Many (but not all) of our rings can be resized. Pricing for ring resizing varies depending on style and typically starts at $60. Requested ring resizing and shipping will be at the expense of the customer.